Errors

Reject codes, acknowledgement failures and interchange problems, decoded. What the code means, what causes it, and how to fix it.

How to read a 997 reject, segment by segment

A 997 tells you exactly what your trading partner rejected and why, if you know where to look. Here is how to read AK3, AK4 and AK5 without guessing.

  • 997
  • acknowledgements
  • X12